Head of Operations

Job Summary

Location:Hopscotch Head Office, Brighton

Hours:37.5-40 hours per week, Monday to Friday


Holiday:34 days

Sick Pay:10 days

Reporting to: Managing Director

Deadline:Applications closed


  • Highly Competitive Salary
  • 20% Childcare Discount
  • Supplementary Cost of Living Payment
  • Bupa Healthcare
  • Company mobile phone & tablet
  • Generous Sickness Entitlement – 10 days paid sickness per year
  • Employee Assistance Programme for Staff Mental Health Wellbeing and Support
  • Regular Socials for all Nursery Teams
  • Interest-free Season Ticket Loans
  • Free Enhanced DBS Checks
  • Well-Established Career Path and Training Opportunities
  • Fresh Fruit, Tea & Coffee available for all staff


  • Strong understanding of how nursery settings operate
  • Integral understanding of the EYFS of all statutory requirements
  • Early Years related professional qualifications and CIPD training
  • PC proficiency and knowledge of MS Office applications and SharePoint
  • Strong numerical and verbal skills and analytical skills
  • Two satisfactory and relevant references
  • This post is subject to a Disclosure Barring Service check at Enhanced level


  • Full operational responsibility for all Hopscotch nursery settings
  • Formal line management of six Hopscotch Nursery Managers, including spending a significant amount of time at each nursery setting
  • Formal line management of Hopscotch Maintenance Manager
  • Possible line management of other Hopscotch office members
  • Integral understanding of the EYFS and responsibility for compliance of all statutory requirements
  • Maintaining and achieving Ofsted excellence across all settings, including supporting nurseries with Ofsted readiness and inspections
  • Maintain optimal nursery performance in all areas
  • Upholding first-class nursery image and maintenance standards
  • Act as Joint Designated Safeguarding Lead for the whole business
  • Support recruitment and retention to maintain staffing levels across all nursery settings (working with Hopscotch HR and Payroll Manager)
  • Occupancy analysis with settings (in conjunction with the Managing Director) and developing action plans when needed
  • Work with HR and Payroll Manager to develop and deliver in-house training
  • Supporting the Managing Director with business development and growth plans
  • Cover for Managing Director whilst away on business or leave
  • Ownership and implementation of Hopscotch Policies and Procedures, including responsibility for: Full HSE compliance across all sites (and including Head Office), Fire Safety compliance across all sites (and including Head Office), Food Management and Allergen Management systems, General experience of Quality Assurance and Compliance, Maintenance and building compliance (in conjunction with Maintenance Manager) i.e. EICRs, PAT Testing, Gas Safety Testing, Legionella

Hopscotch is looking for a new Head of Operations to manage their nursery operations and ensure operational excellence is achieved in all areas.

Hopscotch is an independent, family run business which has been providing childcare to the families of Brighton & Hove and East Sussex for over 30 years. We own and operate six childcare settings across Brighton & Hove and East Sussex. The company is planning on future growth and this role will be integral to helping lay solid foundations for this. The role has the scope to expand and grow in line with the business.

This is an senior executive role and it will be responsible for achieving the highest standards of nursery performance, quality control and ensuring all Hopscotch nurseries are compliant across the board in all areas. Reporting into the Managing Director, the role will have full operational responsibility for all Hopscotch nursery settings. The role is also responsible for achieving Ofsted excellence and therefore a broad and deep understanding of the EYFS Framework and other relevant documents (such as Development Matters) as well as safeguarding knowledge and experience is absolutely essential.

Please email jobs@hopscotch.uk.com if you have any questions

Apply now

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